Betting Rules

1

General betting rules

Jet4bet Casino provides online gaming and betting services subject to applicable Australian laws and regulatory requirements. Access to particular products, games or betting markets may depend on your location, account status, age, verification checks and other legal requirements. You must not use the website if online gambling is unlawful where you are located.

You must be at least 18 years of age, or older where a higher minimum age applies. You are responsible for ensuring that your use of the website is legal in your state or territory. We may ask for information or documents to confirm your identity, age, location or source of funds. An account may be restricted while checks are completed.

Only one personal account may be used by each player unless we expressly permit otherwise. Your account must be registered in your own name, and all information supplied must be accurate, current and complete. You must not create an account for another person, allow another person to use your account or transfer your account to anyone else.

• Keep your username, password and account access information confidential.
• Tell us promptly if you believe someone has accessed your account without permission.
• Do not use payment methods that belong to another person unless permission and verification are accepted.
• Do not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Do not attempt to interfere with the website, games, betting systems or security controls.

You are responsible for checking your selections, stake, odds, game, market and any other details before confirming a bet. Once a bet has been accepted, it generally cannot be changed or cancelled unless the relevant rules, law or our procedures allow it. If you notice an error, contact support as soon as possible using the available website channels.

2

Placing and accepting bets

A bet is normally treated as placed when you confirm the required details through the website and the bet is recorded in your account or other transaction history. A message or display indicating that a request is being processed does not necessarily mean that the bet has been accepted. You should check your account history to confirm the status of any transaction.

We may refuse, limit, suspend, void or cancel a bet where permitted by law and the applicable rules. This may occur because of a technical issue, an obvious error, suspected fraud, a breach of these rules, a market or game being unavailable, or a bet being accepted after an event or outcome has already occurred. Where a bet is cancelled or voided, the treatment of the stake will follow the relevant rules and legal requirements.

Any displayed odds, prices, game information or market details are provided for general information and may change before a bet is accepted. An obvious error may include an incorrect price, market description, settlement detail, game value or other material display error. If an obvious error occurs, the affected bet may be settled using the corrected information, voided or otherwise handled in accordance with the applicable rules.

Bets, stakes and account balance

You must have sufficient cleared funds, or any other permitted betting balance, before placing a bet. Stakes are taken from the available balance when a bet is accepted. Pending deposits, reversed payments, chargebacks or funds subject to verification may not be available for betting. We may correct account balances where a transaction has been processed incorrectly.

You should not place bets using money you cannot afford to lose. Betting outcomes are uncertain, and past results, displayed statistics or previous wins do not guarantee future results. No strategy can remove the risk of losing. Set a budget before you play and stop when you reach it.

1. Choose the game, market or bet type carefully.
2. Review the stake, potential return and relevant conditions.
3. Confirm the bet only when all details are correct.
4. Retain the confirmation or check your account history.
5. Raise any concern promptly through the available support process.

3

Game results and settlement

Bets and games are settled using the official result or settlement information applicable to the relevant product. The result may be based on an event outcome, an approved game system, an official competition source or another reliable source identified in the relevant rules. Where a game has its own rules, those rules take priority for that game.

Results may be updated, corrected or reviewed after they are first displayed. If a result is changed by the relevant official source, or if a technical or settlement error is identified, the account may be adjusted to reflect the correct outcome. We may investigate unusual or disputed activity before final settlement.

For event-based betting, the status of an event can affect whether a bet is settled, cancelled or voided. Postponed, abandoned, interrupted or rescheduled events will be handled under the rules applying to the relevant market. Different bet types may have different requirements, including minimum participation, completion or official result conditions.

For casino and other games, the result generated by the approved game system is the result used for settlement, subject to checks for technical faults or irregular activity. If a game is interrupted, do not repeatedly submit the same action. Check your account history and allow the system or support process to determine whether the transaction was completed.

Technical interruptions and errors

We aim to keep the website and games available, but access may be interrupted by maintenance, software faults, internet problems, device issues or circumstances outside our reasonable control. You are responsible for checking that your device, connection and software are suitable for use.

If a technical issue affects a bet or game, do not assume that the requested action was completed. Check the transaction record and contact support with the relevant details. We may suspend a market, game or account while an issue is investigated. Any correction will be made in accordance with the applicable rules and law.

4

Payments, withdrawals and account reviews

Deposits and withdrawals must use an approved payment method and may be subject to verification, processing checks, transaction limits and legal requirements. Payment options and availability may vary. We may decline or delay a transaction where information is incomplete, a payment is reversed, a fraud concern exists or additional checks are required.

Withdrawals are normally returned to an account or payment method held in the player’s name, subject to the available options and applicable procedures. We may request evidence of identity, ownership of a payment method, source of funds or other information before processing a withdrawal. Funds must not be used to support unlawful activity.

Account balances may be reviewed where there is suspected misuse, a breach of these rules, an incorrect credit, duplicate transaction, payment reversal or other irregularity. We may restrict betting, suspend access or close an account where permitted by law. Any balance outcome will be handled in accordance with applicable legal obligations and the relevant Terms and Conditions.

Promotions and special offers

Promotions, rewards and special offers may have separate eligibility criteria and conditions. These can include qualifying activities, time limits, wagering requirements, maximum or minimum stakes, restricted games, withdrawal conditions and account verification requirements. Always read the full terms of an offer before accepting or using it. If promotional terms conflict with these general rules, the specific promotional terms may apply to that offer.

Responsible gambling and complaints

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Use available account tools to manage your play, such as deposit controls, session reminders, activity reviews or self-exclusion options where offered. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling help service.

If you have a question, identify an error or wish to make a complaint, use the support and contact options shown on the website. Provide enough information for the matter to be reviewed, including the relevant account or transaction details where appropriate. We will assess complaints under the applicable internal process and legal requirements.